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Key Course Information
Ref ID CRS-Q-0024007-BM
Course Length 16.5 hours (2 days)
Min Class Size 12 pax
Mode of Delivery Workshop
Course Fees SGD 450.00 (Before funding)
Awarded by WDA
Venue Auston Institute of Management
* Course fees exclusive GST 7%
WSQ Analyse Consumer Behaviour
On completion of the course, the participants will have the knowledge and skills in analysing customer behaviour and recommending improvements on current sales and marketing programmes. Participant will be able to make recommendation to improve existing sales and marketing initiatives with these analyses.
To equip participants with the knowledge and skills to analyse customer behaviour through acquiring knowledge of products and services and assessing customer interest levels and needs.
Acquire knowledge on products / services and specific markets to understand the organisation’s value proposition
Assess customer interest levels and needs through analysis of trends and past performance
Recommend improvements to existing sales and marketing programmes based on assessment of customer interest levels
Funding Type(s) Available
WDA Funding of up to 95% of course fees and Absentee Payroll. Fees listed do not reflect Absentee Payroll calculations. To calculate this funding type, please visit http://www.skillsconnect.gov.sg/
This course is recommended for executive level or working professionals with minimum experience of 2 years from any business sector
Enjoy convenient access to e-Certificates earlier via computing and mobile device for record verification or printing.
Auston Institute of Management
50 Ophir Road, #02-00, Church Of Our Lady Of LourdesSingapore,