APEC, Certificate, Diploma, Higher Diploma
Students have the right to appeal their exam results marks. This will result a full remarking of their script that may result in either an increase or decrease in final score. The complete policy is listed below.
- A student may appeal against his/her results to the student services department within 7 working days of the official release of results on the student portal
- An appeal form must be accompanied by a copy of the results
- An Appeal Panel shall be formed by 3 academic staff, with at least 1 member shall be from the Examinations Board, and shall review the applicant’s original script.
- The decision of the panel shall be final and may not be challenged further.
- If the appeal results in an improved grade, it shall be modified in the applicant’s transcripts and record.
- If the appeal results in rejection, the applicants paper shall be discussed in the presence of the applicant by a senior member of the Academic Department and at least 1 other independent party from the school (i.e. non-academic staff)
- All appeals are subject to approval by Auston Institute of Management Pte Ltd
- An administrative charge of $250 (subject to prevailing GST) per module appealed shall be payable by the student (except those in APEC course), regardless of the outcome of the appeal.This form must be submitted to Student Services Front Desk within 7 working days after the official release of results on the student portal.
- A board will be formed and a decision shall be returned to the student within 14 working days of filing (unless otherwise stipulated
Bachelors and Post-Graduate
Students in Bachelors, Post-Graduate and MBA programs may not appeal against the exam results. However, students may appeal to view their failed transcripts or against the award of the exam board.
Appeal to View Failed Transcripts
The appeal form must be submitted to the Student Services Front Desk within 7 working days of the official release of results on the student portal. An administrative charge of $250 (subject to prevailing GST) per module appealed shall be payable by the student, regardless of the outcome of the appeal.
During the consideration of my appeal, the student may continue in the course as per normal. If the appeal is rejected, the decision of the Examination Board shall stand.
Full details of the appeal where requested must be furnished for the consideration of this appeal. If any piece of information submitted or declared above is found to false or misleading, the appeal will be rejected and action may be taken against the student for academic misconduct. The administrative fee is non-refundable.
Appealing Against the Award of the Exam Board
Student can appeal against the decision of an Award and Progression Examination Board on the final award at the end of the course Student cannot appeal against a mark that he/she has been awarded. Every unit is marked in relation to the learning outcomes, and a pass mark means that the student has achieved them.
Marks are moderated between teaching staff, and endorsed by external examiners. These systems help to ensure that the marks are fair. The mark is based on student’s achievement, and student’s personal circumstances do not change that achievement.
Grounds for Appeal
There are only two grounds for appeal:
- A material administrative error (for example, that the assessment was not conducted in accordance with programme regulations, or that some other procedural defect has occurred)
- Extenuating circumstances which student were unable for valid reasons to divulge at the proper time (normally no later than 5 days after the date of an examination or submission date for coursework).
If students appeal on the grounds of material or procedural error the student must provide written evidence of the error.
An appeal on grounds of extenuating circumstances will only be considered if student can provide good reasons why student did not submit an extenuating circumstances claim form by the appropriate date. Without good reasons, student cannot appeal on grounds of circumstances which student knew about before the Examination Board.
An appeal is likely to be rejected if student says that his/her circumstances were too sensitive to reveal before the meeting of the Board, but student is able to explain them now that student has his/her results.
Student also needs to provide authentic documented evidence of his/her extenuating circumstances as well as explaining why he/she did not submit them before. In the event that the documentary evidence of extenuating circumstances relates to an individual or individuals other than himself/herself (for example, a relative), student will need to provide authentic documentary evidence to verify his/her connection or relationship to the named individual(s).
Student cannot appeal on the grounds that he/she did not understand or were not aware of programme or University regulations, or of the procedures for submitting extenuating circumstances or asking for an extension of the coursework deadline.
Before making an appeal, student should seek the advice of his/her Academic Counsellor or Student Services. To make an appeal student must complete the relevant form at the front desk and attach a copy of the original Examination Board results letter or decision against which student is appealing.
A board will be formed and a decision shall be returned to the student within 14 working days of filing (unless otherwise stipulated).