Information for Students

Student Support Services

Student Support Services

Student Services and Welfare

  1. Collection point for all students’ requests e.g. general enquiry, examination, graduation, immigration issue
  2. Administration of Student passes
  3. Updating monitoring of students’ attendance
  4. Informs students of any change / cancellation of class or any examination matters (via email or text message or phone call)
  5. Facilitate students’ course material collection
  6. Activate students’ online evaluation of lecturers
  7. Prepare request for official letter
  8. Investigate and address students’ grievances
  9. Participate in Student orientation sessions
  10. Plan and execute student-related activities e.g. Extracurricular activities, community service, workshops
  11. Assist foreign students in locating rental accommodations
  12. Provide Pastoral Care Counselling for students.
  13. Organize graduation ceremony

Academic Counselling

  1. Provide advice on program choice, course selection, progression issues and graduation requirement issues
  2. Obtain necessary information and provide advice, as appropriate, to students who are considering deferring or withdrawing from the course
  3. Provide necessary and appropriate academic-related information/guidance
  4. Assess to recommend borderline academic results for conditional course progression
  5. Monitor weak areas/outstanding issues related to students focusing on their academic standing/performance
  6. Arrange counselling session with Programme Leader.

Institute Programmes to Develop Students Holistically and Enhance Their Experiences

  1. Support services will be provided for students to ensure that their learning journey is supported and that their pastoral considerations are taken care of.
  2. Where possible, the organization endeavors to fulfil the students emotional, social, physical, and artistic potentials.
  3. Student Services shall escalate any requests from the students if applicable.

Communicate Up-To-Date Information Regarding Student Support Services and Programmes to Students

  1. Up-to-date range of student support services must be documented on the School’s Website.
  2. AIMs Representative/Recruitment Agents and Student Services will inform students during Pre-Course Counselling and Student Orientation.
Private Education Act

Private Education Act

The Private Education Act was gazetted in October 2009 to provide the Committee for Private Education (CPE) with the legislative powers to regulate the private education sector more effectively and improve its quality. CPE has implemented a mandatory registration scheme to ensure the standards that private education providers will need to adhere to. A quality assurance framework, known as EduTrust certification, was also introduced to provide a quality differentiation mechanism for those intending to recruit international students.

EduTrust

Under the EduTrust Certification Scheme, private education providers must adopt a Fee Protection Scheme with the CPE-appointed service providers and provide medical insurance coverage for hospitalisation and related medical treatment throughout the entire course duration.

Standard Student Contracts

The PEI-Student Contract clearly states the following:

  • Course title with modules or subjects clearly listed
  • Date of commencement and completion of each intake/course
  • Scheduled holidays
  • Examinations and/or assignment dates for each intake/course
  • Name of organisation awarding/conferring the results and certificates
  • Fee collection schedule
  • Refunds for withdrawal from course

For a sample of CPE approved Student Contract, please click on the links below.

Networking

Admissions Processes

Local Students

An applicant must complete the Application Form and return it together with the following documents:

  • Educational certificates/degrees/diplomas. The originals must be presented for verification. No copies are allowed.
  • A copy of your Curriculum Vitae or CV, for students whose application is based on their work experience
  • One passport-sized photograph
  • A crossed cheque of the non-refundable prescribed application fees (S$107 including GST) made to “Auston Institute of Management Pte Ltd”. Payment by Cash, NETS and credit cards are accepted at the Institute

All completed applications can be submitted either via post or in person at our campus:

Auston Institute of Management
30A Kallang Place, #01-02
SINGAPORE 339213

Alternatively, you may apply online here.

Auston Institute of Management will process and evaluate student’s programme application:
  • Certificate/ Higher Diploma Programmes: 3 working days
  • Degree/ Master Programmes: Typically 7 to 14 working days (Depending on the respective university’s evaluation process)
Upon successful evaluation of programme application, students will receive a Letter of Offer to state their eligibility for the programme. Students need to sign and return the confirmation portion to confirm their enrollment interest to the programme.

Two copies of PEI-Student contract will be presented to students and students will be brief on the contract. Should no concern arise, the contract will be sign by the students and a copy will be given for students’ record.

Students may make their payments thereafter through the following modes:

  • Nets
  • Cheques
  • Credit Cards
  • Internet Banking
  • Telegraphic Transfers (TT)

Account Number: 601-099591-001

Bank Name: Oversea-Chinese Banking Corporation Limited
Singapore
Bank Address: 63 Chulia Street #10-00 OCBC Centre East, Singapore 049514
SWIFT Code: OCBCSGSG
Bank Code: 7339
Branch Code: 601

 

 

International Students

An applicant must complete the Application Form and return it together with the following documents:

  • ORIGINAL SIGHTED of educational certificates/degrees/diplomas Certification may be made by your institution or at Auston Institute of Management, in which case, the originals must be presented for verification
  • A copy of your Curriculum Vitae or CV, for students whose application is based on their work experience
  • One passport-sized photograph
  • A crossed cheque of the non-refundable prescribed application fees (S$481.50 including GST) made to “Auston Institute of Management Pte Ltd”. Payment by Cash, NETS and credit cards are accepted at the Institute

All completed applications can be submitted either via post or in person at our campus:

Auston Institute of Management
30A Kallang Place, #01-02
SINGAPORE 339213

Alternatively, international students may apply online here.

Auston Institute of Management will process and evaluate student’s programme application:

  • Certificate/ Higher Diploma Programmes: 3 working days
  • Degree/ Master Programmes: Typically 7 to 14 working days (Depending on the respective university’s evaluation process)

Upon successful evaluation of programme application, students will receive a Letter of Offer to state their eligibility for the programme. Students need to sign and return the confirmation portion to confirm their enrollment interest to the programme.

A Student Visa or a “Student Pass” is the legal document that allows a student to enter, and remain in Singapore for their education. It must be applied for in advanced and the Singapore Government has the right to permit, or refuse entry.

The Application Process

Applicants must submit the following documents to Auston Institute to commence their application for a student pass:

  • A recent passport-size photographs of the applicant.
  • Completed Auston Institute application form
  • Signed Auston Letter of Offer (if applicable)
  • Copy of the applicants passport showing dates of validity. (Min 12 months)
  • Copy of applicant’s Birth Certificate
  • Copy of applicant’s Certified/Notarized copy of Education Results/Certificates and Transcripts ( with detailed results)
  • Photocopy of financial ability. E.g. Bank Statement (for recommended minimum amounts, contact us)
  • Any other supporting documents. E.g. Parents employment letters, University Acceptance letters, etc

The Application Fees

Students must make payment of the application fees before Auston Institute commences the application process. Students who send through application documents without the accompanying payment will have their records placed on hold.

For details on application fees, please contact [email protected]

The Processing Time and Outcome

The timeline provided by the Immigration Checkpoint Authority of Singapore (ICA) is 4 weeks. However, some applications are processed faster, and other slower. We recommend that students submit clear copies of the above documents to minimize any delay.

Upon completion of the application process, your course consultant will contact you with the necessary documents for you to enter Singapore. Successful applicants will receive an In-Principal Approval (IPA) letter that must be presented at the immigration counter upon your arrival in Singapore.

* This is a very important document and should not be misplaced!

Conversion from IPA to Student Pass

An IPA letter is only valid for a limited duration for entry to Singapore. Students who are able to arrive early are encouraged to do so to convert their IPA into a valid Student Pass. After conversion, the Student Pass will be your permit to remain in Singapore till the completion of the course.

To convert your IPA into a student pass, the following documents must be presented at the appointment provided:

  • ICA In-Principal Approval (IPA) Letter
  • Auston Institute Letter of Offer (duly signed)
  • Passport/Travel document with a valid Visit Pass and a copy of the personal particulars page
  • Passport size photograph (against a white background)
  • ICA Medical Report Form and the original copy of the laboratory report
  • Original Birth Certificate (if applicable)
  • Original Educational Qualifications (if applicable)
  • Print-out of Student’s Pass application e-Form 16 – Signed by the student

* Students must pay a $120 issuance fee to ICA upon receiving their Student Pass.

Cancelling, Changes, and Replacements

At the end of your study, Auston Institute will assist students to cancel their student pass. ICA regulations require that a student pass is cancelled within 7 days of the course completion or termination of their study. Upon cancellation, students will receive a social visit visa and are expected to return to their home country within the validity.

While the student pass is still valid, students are required to inform Auston Institute of any changes in their details (contact information, residential address, name, etc) within 14 days of any such change. Any such notification must be done by emailing [email protected] and visiting Student Service in person.

If you lose your student pass, students must inform ICA within 7 days. The replacement procedure will require a number of things and we will help you through it. If this has happened to you, contact us at [email protected].

Continuing Studies and Renewal

The student pass is only valid for your current course of study. When you change course, or progress onto a higher level course, the student pass must be renewed. In order to do this, please be sure to confirm your renewal status, before the expiry of your current student pass. To do this, please contact us at [email protected]

Two copies of PEI-Student contract will be presented to students and students will be brief on the contract. Should no concern arise, the contract will be sign by the students and a copy will be given for students’ record.

Auston Institute of Management prefers international students to make payment via Flywire. Students paying through Flywire are able to:

  • Eliminate hidden bank fees
  • Get the best foreign exchange rate
  • Track the process from start to end
  • Receive 24 hours multi-lingual customer support

Click to pay

Students who wish to make payment through other means, that will incur additional cost, may choose one of the following modes of payment:

  • Credit Cards
  • Telegraphic Transfers (TT)

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