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✔ typical working environments
✔ how we use mobile devices at work
✔ what is expected of you in technology and work
✔ which tools that can be used to make work faster and easier
✔ which tools that can be used for communication and collaboration with colleagues
✔ what are the expectations of customers and the use of technology
✔ how to work within the company
✔ using devices securely and with backups and synchronization
Section 1:
Before we dive into using the tools, we must be aware of the environment that we use them in. Are we going to be customer facing? back end? standing? seated? What are the organization expectations?
Section 2:
Exploring applications that improve our productivity at work such as scheduling, and meetings, communication tools, services needs, customer needs, and others.
Section 3:
Workflows are the process in which work must get done such as gathering information from the customer, keying it into the system, and then submitting it to a separate department for verification. Understand how mobile devices integrate with these workflows.
Section 4:
Hands-on practice to perform basic work tasks and processes using mobile devices.
SkillsFuture funding validity period: 01-06-2021 to 31-05-2023
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